Effective Date: 11/11/2024
Last Updated: 11/11/2024
GenTV.com (referred to as "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website, services, and products. By accessing or using GenTV.com, you agree to this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Information You Provide- Account Information: Name, email address, phone number, and other contact details when you register an account.
- Payment Information: Credit card details or other payment information are processed securely by third-party payment providers.
- File Data: Any files or documents you upload, share, or store on GenTV.com. These files are encrypted and accessible only to authorized users.
- Usage Data: IP address, browser type, operating system, referring URLs, and pages viewed.
- Device Data:Device type, operating system, and unique device identifiers.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your user experience and collect analytics.
We may collect information about you from third-party services, such as login credentials from social or professional platforms (e.g., Google or LinkedIn) if you use them to log into GenTV.com.
2. How We Use Your Information
We use your information for the following purposes:
- To provide, operate, and maintain our services.
- To improve and personalize your experience on GenTV.com.
- To ensure security, monitor compliance, and detect fraud or abuse.
- To send notifications, updates, and other communications.
- To process payments and manage subscriptions.
- To comply with legal obligations and enforce our terms and conditions.
We do not sell or rent your personal information. However, we may share your information in the following situations:
- With Service Providers: Third-party vendors who assist in providing our services (e.g., payment processors, hosting providers).
- For Legal Obligations: When required by law, court orders, or government regulations.
- For Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
- With Your Consent: When you explicitly authorize us to share your information.
We implement robust security measures, including end-to-end encryption and multi-factor authentication, to protect your data. However, no method of transmission or storage is completely secure. We encourage users to maintain their own security practices, such as strong passwords.
5. Your Rights and Choices Depending on your location, you may have the following rights under applicable data protection laws:
- Access and Rectification: Request access to or correction of your personal data.
- Data Portability: Obtain a copy of your data in a portable format.
- Deletion: Request the deletion of your personal information.
- Opt-Out: Withdraw consent for specific data processing activities.
To exercise your rights, please contact us at privacy@gentv.com.
6. Cookies and Tracking TechnologiesWe use cookies and similar technologies to:
- Enhance functionality and user experience.
- Collect analytics to improve our services.
- Provide targeted advertisements based on your preferences.
You can manage cookie preferences through your browser settings. Disabling cookies may limit some functionality of GenTV.com.
7. Retention of DataWe retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Uploaded files are stored based on your account settings and can be deleted at your discretion.
8. International Data Transfers
GenTV.com operates globally. By using our services, you consent to the transfer of your information to
countries where data protection laws may differ from those in your location. We ensure appropriate safeguards
are in place for such transfers.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We
encourage you to review this page regularly for updates. Continued use of GenTV.com constitutes acceptance of
any changes.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: privacy@GenTV.com
Address: 9663 Santa Monica Blvd unit 121, Beverly Hills, Ca 90210